The Errington Group is an internationally recognized consulting firm specializing in marketing practices that grow and retain customers for our clients. We focus on client development, business and marketing consulting, web site generation, graphic design and business development.

 

We have worked for clients in many industries - retail sales, insurance, car dealerships, veterinarians, prestigious real-estate agents etc... essentially anyone with a need to change their perspectives on customer growth and retention.

 

We live in a consumer driven society - where shopping for new suppliers can be literally a click away... Our aim is to make you a personal brand that customers will remember, refer and re-use. New customers are the most expensive type to attract. It can cost up to 20 times the investment in a repeat customer - and in many industries the closing ratio of new customers can be less than 10%.

 

Many old customers (over 60% in some industries) may have no intention of ever buying from you again because you fail to maintain and manage a relationship in which they like, trust and respect you.

 

The Errington Group can show you proven methods of keeping relationships with your present customers - that will lead to increased referral traffic andpurchases.

 

Stop wasting money the old fashion way - manage your customer relationships and improve client retention. Take a look around our site. There are some current materials we provide to our clients to keep them up to date with industry trends in the Portfolio page. Also, be sure to sign up for The Errington Group's complimentary Newsletter

 

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